Posts Tagged ‘first impression’

The value of a first experience

A first experience should WOW!

A first experience should WOW you!

In the last few days I had my first experiences with Tiger Airways, a low budget airline operating from Singapore. And the experience was good. The ticket to Singapore was quite cheap, considering that we bought it one day before. The process of buying a ticket was not that excellent, but still OK. Like other cheap airlines they add extra cost for about everything that is optional: for bringing (any) luggage, for choosing a seat in advance and for an option to do online checking later. In the plane all catering is optional and therefore has a price. However, if there is anything annoying about buying cheap tickets, it’s the disappointment at the end of the process when they add the fuel and airport tax » More: The value of a first experience